Dorința mea este de să sprijin instituțiile UE în efortul de a deveni tot mai eficiente, transparente și responsabile, prin sporirea strategică a vizibilității și impactului activității Ombudsmanului European.

Emily O' Reilly, 30 iunie 2014

Peretele

Perete complet
Have your say: Draft guidelines on interacting with lobbyistsÎntrebări despre Europa?Europa ta - Portalul serviciilor publice europene şi naţionale on-line

System of unpaid trainees in EU foreign delegations should end

The European Ombudsman has recommended that the European External Action Service pay all of its trainees an appropriate allowance to allow greater access for young people of all backgrounds.

Draft guidelines for public officials' interactions with lobbyists

The European Ombudsman has drawn up practical guidelines for public officials' interactions with interest representatives and is inviting comments from all interested parties. You can send us your feedback until 28 February 2017.

Ombudsman calls on President Juncker to clarify position on Barroso appointment

The European Ombudsman, Emily O'Reilly, has called on President Juncker to clarify the Commission’s position on former Commission President Barroso’s appointment as non-executive chairman and adviser at Goldman Sachs.

Delay in chemicals testing

The Ombudsman in February opened a strategic inquiry into the delay in the European Commission's handling of over 200 proposals to test chemicals to determine potential harm to human reproductive health. The inquiry aims to find out ...

Transparency of trilogues

The European Ombudsman called for more transparency of EU law-making by publishing key documents in informal trilogues negotiations

Depunerea unei plângeriSolicitare de informaţii

Ce facem

Ombudsmanul European examinează plângeri cu privire la administrarea defectuoasă în instituţiile şi organismele Uniunii Europene.

Dacă sunteţi cetăţean al unui stat membru al Uniunii sau aveţi domiciliul într-un stat membru, puteţi adresa o plângere Ombudsmanului European. Întreprinderile, asociaţiile şi alte organisme cu sediul social în Uniune pot, de asemenea, adresa plângeri Ombudsmanului.

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Cine suntem

Emily O' Reilly a preluat funcția de Ombudsman European la data de 1 octombrie 2013.

Ea este fostul Ombudsman național al Irlandei și Comisarul național pentru informație al Irlandei (2003-2013), precum și o editoare politică premiată, om de radio și scriitoare.

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Instituția dispune de un personal înalt calificat, care lucrează în mai multe limbi.

Acest lucru înseamnă că ne putem ocupa de reclamația dumneavoastră în limba dvs., una dintre cele 24 de limbi ale UE în care lucrăm. Ne-am angajat ca serviciile noastre să fie pe deplin accesibile persoanelor cu handicap.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Ce este nou?

  • 22 februarie 2017
    • Multimedia -
      The European Ombudsman and you - How it works
    • Recomandare -
      Recommendation of the European Ombudsman in case 1245/2015/NF on the Commission’s refusal to give full access to documents concerning the labelling of Croatian wine
    • Caz deschis -
      The Commission’s handling of a request for public access to Brexit related documents (concerning the free movement of persons)
  • 17 februarie 2017
    • Comunicat de presă -
      Ombudsman: System of unpaid trainees in EU foreign delegations should end
    • Recomandare -
      Recommendation in case 454/2014/PMC concerning the European External Action Service’s (EEAS) practice of offering unpaid traineeships in EU delegations
  • 16 februarie 2017
    • Decizie -
      Decision in case 152/2017/BKB on the decision by the Council of the European Union to declare inadmissible a complaint against staff disciplinary proceedings
  • 15 februarie 2017
    • Decizie -
      Decision in case 1709/2016/AMF on the failure by the European Commission to deal with a confirmatory request for access to documents under Regulation 1049/2001
    • Decizie -
      Decision in case 896/2016/PMC concerning the European Parliament's failure to give valid justifications for not registering the complainant's petitions
    • Decizie -
      Decision in case 124/2017/PMC on the European External Action Service’s (EEAS) handling of an application for a post in an EU Delegation
  • 09 februarie 2017
    • Decizie -
      Decision in case 1375/2016/JAS on the European Commission’s handling of concerns regarding the renewal of the approval of the herbicide ingredient glyphosate